RxMart Inc.
Terms & Conditions
Version 3.0
Effective Date: October 20, 2026
Last Updated: October 20, 2026
Website: https://rxmart.com
1. Acceptance of Terms
These Terms & Conditions ("Terms") govern access to and use of the websites, applications, software, marketplaces, and related services operated by RxMart Inc. ("RxMart," "Company," "we," "us," or "our").
By accessing our website, creating an account, or using our services, you acknowledge that you have read and agree to these Terms and our Privacy Policy.
If you access our services on behalf of a business, you represent that you have the authority to bind that business to these Terms.
These Terms include provisions concerning arbitration, limitations of liability, and dispute resolution. Please review Section 17 carefully.
2. Our Services and Governing Documents
RxMart provides business-to-business technology and professional support solutions for eligible licensed pharmacies and other authorized pharmaceutical industry participants.
Our services include:
Pharmaceutical Wholesale Marketplace
An online platform that facilitates transactions between qualified buyers and sellers of eligible pharmaceutical products.
Inventory Management Software
Technology designed to assist pharmacies with inventory tracking, organization, reporting, stock management, and operational efficiency.
Compliance and Audit Services
Services supporting pharmacy compliance documentation, operational assessments, regulatory preparation, record organization, and audit readiness.
Additional Services
Related technology integrations, account management, customer support, business communications, and professional services.
These Terms govern general website and account use.
The Marketplace Participation Agreement governs marketplace transactions, including listing, purchasing, payment, fulfillment, returns, and product-specific obligations.
The Pharmacy Member Verification Policy and applicable prohibited-product policies govern marketplace eligibility and product restrictions.
Where a specific executed agreement conflicts with these Terms regarding its subject matter, that agreement controls to the extent of the conflict.
3. Definitions
User: An individual or entity accessing RxMart services.
Registered User: A person or business with an RxMart account.
Buyer: An entity legally eligible to purchase products through the marketplace.
Seller: An entity legally eligible to sell products through the marketplace.
Marketplace: The RxMart technology platform connecting qualified buyers and sellers.
Software: RxMart's inventory management applications, technology tools, and associated features.
Services: All marketplace, software, compliance, audit support, and related offerings provided by RxMart.
4. Marketplace Operations
RxMart operates a technology marketplace that facilitates transactions between independent qualified buyers and sellers.
Unless expressly agreed otherwise in writing:
- RxMart does not purchase or take title to products listed by sellers.
- Sellers are responsible for their product listings and lawful fulfillment.
- Buyers and sellers are responsible for independently verifying transaction eligibility.
- Products must comply with applicable federal and state laws.
- Controlled substances in Schedules I through V are prohibited from the marketplace.
- Product eligibility, sourcing, storage, dating, tracing, and fulfillment requirements are governed by the Marketplace Participation Agreement.
RxMart may suspend or remove listings that violate applicable laws, marketplace policies, or product eligibility requirements.
5. Buyer and Seller Qualification
Marketplace participation is restricted to appropriately authorized entities.
RxMart may verify business identity, state licensure, registration status, professional credentials, and other information relevant to marketplace eligibility.
Users agree to provide accurate documentation and cooperate with reasonable verification requests.
RxMart may deny, suspend, or revoke marketplace access where credentials cannot be verified or eligibility requirements are not satisfied.
Verification performed by RxMart does not replace the independent legal and regulatory responsibilities of buyers and sellers.
6. User Representations and Responsibilities
By using RxMart services, you represent that:
- You have the legal authority to enter into these Terms.
- Your registration and business information is accurate.
- You will maintain all licenses and registrations required for your activities.
- You will comply with applicable federal, state, and local laws.
- You will not use the platform for fraudulent, unauthorized, or unlawful transactions.
- You will promptly update information that becomes inaccurate.
Users are responsible for their business decisions and for independently confirming that their activities comply with applicable pharmaceutical regulations.
7. Accounts, Software, and Security
Users must maintain the confidentiality of their account credentials.
Users are responsible for activity conducted through their accounts, except to the extent resulting from RxMart's own legally actionable conduct.
RxMart may require identity verification, access controls, and multi-factor authentication for certain functions.
Users must promptly report suspected unauthorized access.
Inventory Management Software
Subject to applicable subscription or service agreements, RxMart grants authorized users a limited, non-exclusive, non-transferable right to use its software for legitimate internal business operations.
Users may not resell, reverse engineer, sublicense, interfere with, or attempt unauthorized access to the software, except where such restrictions are prohibited by applicable law.
Users retain ownership of their own business records and inventory data, subject to the rights necessary for RxMart to provide the services.
Software functionality, integrations, and service availability may change in accordance with applicable agreements.
8. Fees, Payments, and Billing
Fees for marketplace transactions, software subscriptions, compliance services, and audit support services are governed by the applicable pricing disclosures, order forms, and service agreements.
Marketplace transactions may be processed through authorized third-party payment processors.
Buyers and sellers agree to comply with the applicable payment processor's terms.
Marketplace payment timing, settlement, transaction fees, and related obligations are governed by the Marketplace Participation Agreement.
For other services, applicable fees, billing cycles, renewals, cancellation rights, and payment terms will be disclosed before purchase or in the applicable service agreement.
RxMart may suspend paid services for unpaid balances where permitted by the governing agreement and applicable law.
9. Marketplace Orders, Risk, Cancellations, and Refunds
Marketplace transactions are subject to the Marketplace Participation Agreement.
Unless that agreement states otherwise:
- Sellers are responsible for lawful product fulfillment.
- Buyers must satisfy applicable payment and qualification requirements.
- Title and risk of loss transfer in accordance with the applicable transaction terms.
- Marketplace sales are generally final, subject to contractual dispute rights and applicable law.
- Claims involving damaged, missing, nonconforming, suspect, or illegitimate products are handled through the applicable dispute process.
The specific cancellation, refund, processing-fee, and payment deadlines in the Marketplace Participation Agreement control.
Software subscriptions and professional services are subject to their separately disclosed cancellation and refund terms.
10. Modifications to Services and Terms
RxMart may update its website, software, marketplace functionality, and related services.
We may revise these Terms from time to time.
Material changes affecting existing users' rights or obligations will be communicated as required by applicable law or agreement.
Where our existing terms require 30 days' advance notice of a material change, that notice requirement will continue to apply unless lawfully amended.
Continued use following the effective date of revised Terms constitutes acceptance where permitted by law.
Changes to these Terms do not independently create consent for promotional SMS messages.
11. Acceptable Use
Users agree not to:
- Engage in unlawful or fraudulent activity.
- Misrepresent professional credentials or business identity.
- List or facilitate prohibited pharmaceutical products.
- Access accounts or systems without authorization.
- Introduce malware or malicious code.
- Circumvent security measures.
- Scrape or harvest user information without authorization.
- Infringe intellectual property rights.
- Interfere with platform operations.
- Use the services in violation of applicable privacy, pharmaceutical, or telecommunications laws.
RxMart may investigate suspected violations and take appropriate action, including account suspension or termination.
Users retain the right to export and retain their own records as provided under applicable agreements and law.
12. SMS Messaging, Telephone Communications, and Email
12.1 SMS program description
RxMart Inc. offers SMS communications to eligible pharmacy owners, authorized business representatives, and other individuals who have provided the required consent.
Messages may relate to:
- Pharmaceutical wholesale marketplace services.
- Pharmacy inventory management software.
- Compliance and audit support services.
- Product and service announcements.
- Requested demonstrations and consultations.
- Business promotions and special offers.
- Appointment reminders and customer support.
- Account and operational notifications.
12.2 Marketing SMS consent
By affirmatively opting into an RxMart promotional SMS program, you agree to receive recurring marketing and informational text messages from RxMart Inc. at the mobile number provided.
Consent may be obtained through an optional, unchecked consent checkbox on an eligible website form or another compliant affirmative opt-in process.
Consent to receive promotional SMS messages is not a condition of purchase, registration, or use of RxMart services.
Merely providing a telephone number, submitting a general inquiry, or accepting these Terms does not automatically constitute consent to promotional SMS messages.
RxMart will maintain consent records as reasonably necessary to document authorization and honor communication preferences.
12.3 Message frequency
Message frequency varies depending on the communications program, your preferences, and your interactions with RxMart.
12.4 Message and data rates
Message and data rates may apply.
Your wireless carrier's standard messaging and data charges may apply to messages sent or received.
12.5 Opt-out instructions
You may opt out of promotional SMS messages at any time by replying:
STOP
After receiving an opt-out request, RxMart will process it and may send a final confirmation message.
You may also request removal by contacting:
Phone: 718-255-5310
Email: [email protected]
RxMart will honor applicable opt-out requirements and will not resume promotional messaging to an opted-out number without appropriate new consent.
12.6 HELP instructions
For SMS assistance, reply:
HELP
You may also contact:
RxMart Inc.
Phone: 718-255-5310
Email: [email protected]
12.7 Transactional communications
RxMart may send account-related, security, order, service, or other operational communications where permitted by applicable law and supported by the appropriate authorization.
Transactional messages are separate from optional promotional SMS subscriptions.
Accepting these Terms does not override the consent requirements applicable to any particular communication.
12.8 Mobile information privacy
RxMart does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.
We may provide necessary information to messaging platforms, telecommunications providers, and other service providers acting on our behalf to administer and deliver the messaging program, maintain security, and process opt-out requests.
Such providers are not authorized to use this information for independent marketing.
Our information-handling practices are further described in our Privacy Policy:
https://rxmart.com/privacy-policy
12.9 Wireless carrier disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
Delivery may depend on network availability, carrier filtering, device compatibility, and other factors outside RxMart's control.
12.10 Sensitive information
SMS and ordinary email may not provide adequate protection for sensitive information.
Users should not transmit patient information, prescription records, passwords, payment card information, or other sensitive data through ordinary SMS.
12.11 SMS program changes
RxMart may modify or discontinue an SMS program, subject to applicable law.
Material changes to a promotional messaging program may require additional notice or renewed consent.
13. Intellectual Property
RxMart owns or licenses the website, software, platform designs, trademarks, content, and related intellectual property, excluding content and data owned by users or third parties.
Users receive only the rights expressly granted under these Terms or applicable agreements.
Users may not reproduce, distribute, sublicense, or commercially exploit RxMart intellectual property without authorization.
Users retain ownership of their submitted business records and other content, subject to the licenses reasonably necessary to provide the services.
Users represent that content they submit does not infringe third-party rights.
14. Copyright, Trademark, and Product Integrity
RxMart may investigate reports of copyright infringement, trademark misuse, counterfeit products, and other prohibited conduct.
Notices should identify the affected material, the claimed rights, supporting information, and the reporting party's contact details.
Notices may be sent to:
RxMart Inc.
245-02 Jericho Turnpike
Floral Park, NY 11001
Email: [email protected]
Copyright notices must comply with applicable legal requirements. A formally designated DMCA agent, if applicable, must be identified separately.
RxMart may remove unlawful or infringing content, restrict listing privileges, and terminate accounts consistent with applicable policies and law.
15. Third-Party Services and Geographic Availability
RxMart may integrate with third-party payment processors, technology providers, communications platforms, and other business services.
Third-party services may be subject to their own terms and privacy policies.
RxMart does not control independent third-party websites or services.
The marketplace is intended for eligible entities operating within the United States, subject to applicable licensing and legal requirements.
16. Disclaimers, Indemnification, and Limitation of Liability
16.1 Marketplace disclaimer
RxMart operates as a technology platform connecting independent buyers and sellers.
Unless expressly agreed otherwise, RxMart does not take title to or possession of marketplace products and does not independently guarantee their quality, condition, authenticity, availability, or regulatory eligibility.
Buyers and sellers remain responsible for their obligations under applicable law and the Marketplace Participation Agreement.
16.2 Software and professional services
Inventory management software is intended to assist business operations and does not guarantee error-free inventory records, uninterrupted availability, or any particular business outcome.
Compliance and audit support services are intended to assist pharmacy operations and do not guarantee regulatory approval, successful inspections, favorable audit findings, or immunity from enforcement.
Unless expressly agreed otherwise, these services do not constitute legal advice.
16.3 General disclaimer
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, SUBJECT TO ANY EXPRESS WARRANTIES PROVIDED IN A SEPARATE WRITTEN AGREEMENT.
RXMART DISCLAIMS IMPLIED WARRANTIES TO THE EXTENT PERMITTED BY LAW.
16.4 Indemnification
To the extent permitted by applicable law, users agree to defend and indemnify RxMart and its officers, employees, agents, and affiliates against third-party claims arising from the user's unlawful conduct, breach of these Terms, or infringement of third-party rights, subject to applicable agreements and legal limitations.
16.5 Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, RXMART SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF THE WEBSITE OR SERVICES, EXCEPT WHERE SUCH EXCLUSIONS ARE PROHIBITED.
For users without an executed Marketplace Participation Agreement or other service agreement, RxMart's aggregate contractual liability is limited to $1,000, except where prohibited by applicable law.
For users with an executed Marketplace Participation Agreement or separate service agreement, the applicable agreement's liability provisions control.
Nothing in these Terms excludes liability that cannot lawfully be excluded.
17. Governing Law and Dispute Resolution
17.1 Governing law
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles, except where applicable law requires otherwise.
17.2 Claims period
To the extent legally enforceable, claims arising from these Terms must be commenced within one year after the claim accrues, except where a longer period is required by law.
17.3 Arbitration
Except for eligible small claims actions and requests for certain intellectual property-related injunctive relief, disputes arising from these Terms shall be resolved through binding individual arbitration administered by the American Arbitration Association under its applicable Commercial Arbitration Rules.
Arbitration requiring physical attendance will take place in New York County, New York, unless otherwise agreed or required by applicable law.
17.4 Arbitration opt-out
A user may opt out of the arbitration agreement by sending written notice to RxMart within 30 days of first accepting an applicable version of these Terms.
The notice must identify the user, relevant account or business, and intent to opt out of arbitration.
Send notices to:
RxMart Inc.
245-02 Jericho Turnpike
Floral Park, NY 11001
Previously accepted arbitration agreements and opt-out elections remain subject to their original terms and applicable law.
17.5 Class action and jury waiver
TO THE EXTENT PERMITTED BY LAW, PARTIES SUBJECT TO THE ARBITRATION AGREEMENT AGREE TO RESOLVE CLAIMS INDIVIDUALLY AND WAIVE PARTICIPATION IN CLASS OR REPRESENTATIVE PROCEEDINGS.
WHERE LAWFULLY APPLICABLE, THE PARTIES ALSO WAIVE THE RIGHT TO A JURY TRIAL.
17.6 Coordinated proceedings
Where 25 or more substantially similar arbitration demands are filed within 90 days by or with the assistance of the same counsel or coordinating party, the coordinated-filing procedures in the previously applicable RxMart Terms may apply, subject to the administrator's rules and applicable law.
17.7 Arbitration costs
Arbitration fees and expenses will be allocated in accordance with the applicable arbitration rules and governing law.
Nothing in this section requires a party to pay fees in a manner prohibited by applicable law.
18. Suspension and Termination
RxMart may suspend or terminate access where a user violates these Terms, fails verification, engages in prohibited conduct, or creates material security or compliance risks.
Users may request account closure, subject to outstanding contractual obligations and legally required record retention.
Termination does not eliminate accrued payment obligations, lawful record retention requirements, intellectual property protections, or dispute-resolution provisions that survive termination.
19. General Provisions and Contact Information
Notices
RxMart may provide notices through account communications, email, the website, or other legally permitted methods.
Formal legal notices to RxMart should be directed to:
RxMart Inc.
245-02 Jericho Turnpike
Floral Park, NY 11001
United States
Email: [email protected]
Severability
If any provision is found unenforceable, the remaining provisions continue in effect to the extent permitted by law.
Waiver
Failure to enforce a provision does not constitute a permanent waiver.
Assignment
Users may not assign their rights under these Terms without RxMart's written consent, except as permitted by law or agreement.
RxMart may assign these Terms in connection with a merger, reorganization, or sale of substantially all relevant business assets, subject to applicable law.
Entire Agreement
These Terms, the Privacy Policy, and any applicable executed service or marketplace agreements constitute the governing agreement concerning the applicable services.
Existing transaction obligations and accrued rights remain subject to the agreements in force when they arose.
Contact
RxMart Inc.
245-02 Jericho Turnpike
Floral Park, NY 11001
United States
Phone: 718-255-5310
Email: [email protected]
Website: https://rxmart.com
Privacy Policy: https://rxmart.com/privacy-policy
Version: 3.0
Effective Date: October 20, 2026