RxMart Inc. — Privacy Policy
Effective Date: October 20, 2026
Last Updated: October 20, 2026
Website: https://rxmart.com
1. Introduction
RxMart Inc. ("RxMart," "we," "us," or "our") respects your privacy and is committed to protecting the personal and business information entrusted to us. This Privacy Policy describes how we collect, use, disclose, store, and protect information when you visit RxMart.com, register for an account, communicate with us, or use our products and services.
Our services include a business-to-business pharmaceutical wholesale marketplace, pharmacy inventory management software, pharmacy compliance/documentation/audit support, and customer support. Our services are intended for businesses and authorized professional representatives, not individual consumers seeking prescription medications.
2. Information We Collect
We may collect personal and business contact information; account and transaction information; professional verification information (licenses, NPI/NCPDP, DEA where required, ownership, sanctions screening); technical information (IP, device, cookies, analytics); and SMS/communication information (mobile number, preferences, message history, opt-in/opt-out status, consent timestamps, and records documenting how consent was obtained).
3. How We Use Information
RxMart uses information to operate the marketplace and software; verify credentials; facilitate transactions; process payments; prevent fraud; respond to inquiries; send operational notices; send promotional emails or SMS where required consent exists; improve products; and meet legal/regulatory obligations. We do not use sensitive professional verification information for advertising purposes.
4. SMS Messaging and Mobile Communications
RxMart Inc. operates an SMS communications program for pharmacy owners, authorized business representatives, and other eligible contacts who have provided appropriate consent.
4.1 Types of SMS messages may include marketplace information; inventory software updates; compliance announcements; sales consultations; account/support communications; and business promotions where consent exists.
4.2 How SMS Consent Is Obtained. Consent is collected through website registration/inquiry forms, software enrollment, dedicated SMS opt-in pages, or other affirmative mechanisms. Where website forms offer SMS enrollment, users are presented with two separate, optional consent checkboxes (unchecked by default):
- Marketing SMS Consent: Authorizes recurring marketing and promotional text messages regarding RxMart marketplace services, inventory promotions, software offerings, compliance services, and business opportunities.
- Informational SMS Consent: Authorizes informational text messages regarding account notifications, order confirmations, shipment updates, inventory alerts, appointment reminders, and customer support communications.
Providing a mobile phone number, submitting an inquiry, registering for an account, or accepting RxMart's Terms & Conditions does not automatically constitute consent to receive optional SMS messages. Consent to receive marketing SMS is not a condition of purchase, registration, or use of RxMart services. RxMart maintains consent records including mobile number, consent category, date/time, source form, and exact disclosure language. Users may withdraw SMS consent by replying STOP or contacting support.
4.3–4.7 Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Phone: 718-255-5310 · Email: [email protected]. Consent is not required for purchase.
4.8 Mobile information sharing and protection. RxMart does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes. Mobile information may be disclosed to service providers solely as necessary to deliver/administer messaging, maintain security, process opt-outs, and meet legal obligations.
4.9 SMS security. SMS messages are not guaranteed to be encrypted or secure. Do not transmit patient information, passwords, payment card details, or other sensitive information through SMS.
5. Cookies and Website Analytics
RxMart may use cookies and similar technologies for functionality, authentication, preferences, performance, analytics, security, and user experience. Disabling certain cookies may affect website functionality.
6. Information Sharing and Disclosure
We may disclose relevant information to service providers; marketplace participants as needed to complete transactions; professional/regulatory service providers; legal authorities when required; and business successors in a merger/acquisition. We do not sell personal information. Mobile phone numbers and SMS consent records remain subject to Section 4.8.
7. Pharmacy Verification and Regulatory Compliance
RxMart may collect and retain verification information to support pharmaceutical distribution and supply-chain requirements, including licensure, identity verification, DSCSA documentation, tracing records, sanctions screening, and eligibility reviews.
8. Data Security
RxMart maintains administrative, technical, and physical safeguards designed to protect information. No internet-based system can be guaranteed completely secure. Users must protect account credentials and report suspected unauthorized access.
9. Data Retention
RxMart retains information as reasonably necessary to provide services and meet legal/regulatory requirements. Certain pharmaceutical records may require retention of six years or longer. SMS consent, opt-out, and preference records are retained as necessary to document authorization and prevent unauthorized messaging. Withdrawal of SMS consent does not necessarily require deletion of records needed to document or enforce that withdrawal.
10. Your Privacy Rights
Depending on applicable law, you may request access, correction, deletion, disclosure information, portability, opt-out of certain uses, and appeal rights. Contact [email protected] or 718-255-5310. We may verify identity before processing requests.
11–14. Other Provisions
Third-party links and services have separate policies. We do not knowingly collect information from children under 13. Services are primarily for authorized U.S. business users. We may update this Privacy Policy; changes do not automatically authorize new SMS marketing or override opt-outs.
15. Contact Information
RxMart Inc.
245-02 Jericho Turnpike
Floral Park, NY 11001
United States
Phone: 718-255-5310
Email: [email protected]
Website: https://rxmart.com
Privacy Policy: https://rxmart.com/privacy-policy
Also see our SMS Terms and SMS Opt-In pages.